Terms of service
These terms govern use of this website operated by Shane and Sons Holdings DBA East Bay Junk. By using the site, you agree to these terms.
By using eastbayjunk.com, requesting a quote, scheduling service, submitting photos, or otherwise engaging with Shane and Sons Holdings DBA East Bay Junk, you agree to these Terms and to our Privacy Policy located at https://eastbayjunk.com/privacy-policy.
These Terms apply to all visitors, customers, and users of our website and services.
This website and our services are intended only for individuals who are 18 years of age or older. By using this website, requesting a quote, opting in to receive communications, or otherwise engaging with Shane and Sons Holdings DBA East Bay Junk, you represent and warrant that you are at least 18 years old.
We do not knowingly permit individuals under 18 to use our website or services. If we learn that a person under 18 has used our website or services, we reserve the right to terminate access and remove related information where appropriate.
You agree to provide accurate, current, and complete information when contacting us, requesting a quote, uploading photos, scheduling service, or using our website.
You agree to use our website and services only for lawful purposes and in a way that does not violate any applicable law, regulation, or the rights of others.
You are responsible for maintaining the accuracy of your contact information so we can provide estimates, scheduling links, appointment confirmations, reminders, and service communications.
Your use of our website and services is also governed by our Privacy Policy, available at https://eastbayjunk.com/privacy-policy.
Our Privacy Policy explains how we collect, use, store, and protect your information, including your communication preferences and your rights regarding your information.
This website provides information about East Bay Junk hauling, bulky item pickup, property cleanout, and photo estimate services. It also provides ways to request a quote, upload photos, and schedule service when a job is approved.
Content on this website is for general informational and marketing purposes only. It is not legal, tax, compliance, regulatory, environmental, hazardous material, or disposal advice.
We aim to describe services accurately, but availability, scope, timing, accepted items, access requirements, disposal options, and pricing may vary by job and final agreement.
An estimate or scheduling link does not require us to accept unsafe, restricted, inaccessible, hazardous, illegal, or regulated materials. We may decline items or jobs that cannot be safely or lawfully handled.
You are responsible for submitting accurate photos, access details, and job information. Photos and descriptions help us prepare estimates, but the final scope may change if the actual job differs from the submitted information or if additional issues are discovered.
Quote forms, scheduling tools, analytics, communication tools, and other integrations may be operated by third-party providers. Their terms and privacy practices may also apply.
By providing your mobile number and giving express consent, you agree to receive SMS messages from Shane and Sons Holdings DBA East Bay Junk related to our services, including quote confirmations, estimate follow-ups, scheduling links, appointment confirmations, appointment reminders, rescheduling, service updates, and customer support responses.
If you separately opt in to marketing or promotional messaging, you may also receive messages about special offers, service updates, seasonal reminders, and related East Bay Junk promotions.
You can cancel SMS messages at any time by texting STOP to 844-569-5865. After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again.
If you need help with the messaging program, text HELP to 844-569-5865, or contact us directly at shane@eastbayjunk.com or 844-569-5865.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency may vary based on quote activity, scheduling activity, support requests, and any marketing preferences you selected.
Consent to receive SMS messages is not a condition of purchase.
SMS messages are sent only after the user has provided the required consent. Shane and Sons Holdings DBA East Bay Junk may use GoHighLevel or related communication systems to manage customer communications and records relating to SMS messaging.
For more information about how we handle personal information, review our Privacy Policy.
By contacting Shane and Sons Holdings DBA East Bay Junk, submitting a form, uploading photos, or scheduling service, you agree that we may communicate with you by email or phone regarding quote requests, scheduling links, appointment confirmations, appointment reminders, rescheduling, service updates, and customer support responses.
Marketing or promotional email, phone, or SMS outreach is sent only where permitted and, when required, based on the preferences or consent you provide.
All content on eastbayjunk.com, including text, graphics, logos, branding, layout, design elements, and other materials, is the property of Shane and Sons Holdings DBA East Bay Junk or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, republish, display, or exploit any content from our website without our prior written permission, except for personal, non-commercial use related to requesting information or using our services.
Our website and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. Shane and Sons Holdings DBA East Bay Junk makes no warranties or representations, express or implied, regarding the operation of the website, the availability of services, or the accuracy, completeness, or reliability of content on the website.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors, viruses, or harmful components.
To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Shane and Sons Holdings DBA East Bay Junk is not liable for indirect, incidental, special, or consequential damages arising from use of this website.
You agree to defend, indemnify, and hold harmless Shane and Sons Holdings DBA East Bay Junkand its owners, employees, contractors, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your misuse of our website or services, your violation of these Terms, or your violation of any law or the rights of a third party.
We reserve the right to suspend, restrict, or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms, engaged in unlawful conduct, abused our communication systems, or otherwise acted in a manner that may harm Shane and Sons Holdings DBA East Bay Junk, our customers, or our operations.
You may stop using our website and services at any time. You may opt out of SMS communications at any time by texting STOP to 844-569-5865.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Any disputes arising out of or relating to these Terms or your use of our website or services shall be resolved in the appropriate state or federal courts located in California, and you consent to the jurisdiction of those courts.
We may update these Terms from time to time to reflect changes in our services, technology, legal requirements, or business practices. When we update these Terms, we will post the revised version on our website.
Your continued use of our website or services after updated Terms are posted means you accept the revised Terms.
Shane and Sons Holdings DBA East Bay Junk
329 Glendora Circle
Danville, CA 94526
Email: shane@eastbayjunk.com
Phone: 844-569-5865
Website: https://eastbayjunk.com